FAQs: 

1: Does the JCD381 support dual HDMI displays?
A: Yes, it supports dual HDMI outputs. Depending on your system, you can mirror or extend displays in up to 4K or 1080p resolutions.

2: What is the maximum resolution supported?
A: It supports up to 4K @ 30Hz on a single HDMI port or 1080p @ 60Hz when using both HDMI ports simultaneously (via MST mode, Windows only).

3: Is the JCD381 compatible with macOS?
A: Yes, but macOS does not support MST (Multi-Stream Transport), so both HDMI outputs will mirror the same content rather than extend.

4: What type of USB-C port is required on my laptop?
A: Your USB-C port must support DisplayPort Alt Mode and Power Delivery to use all dock features including video output and charging.

5: Can I use this dock with a USB-C smartphone or tablet?
A: Some Android devices that support DisplayPort Alt Mode can work with this dock, but full functionality (like Ethernet or dual HDMI) may vary.

6: What is the power delivery rating supported?
A: The dock supports USB Power Delivery 2.0 up to 60W pass-through charging (via the USB-C port).

7: Does it support Gigabit Ethernet?
A: Yes, the dock features a Gigabit Ethernet port for high-speed, wired internet connectivity.

8: Are the USB 3.0 ports fast enough for external drives?
A: Yes, both USB 3.0 ports support SuperSpeed (5Gbps) data transfer, suitable for flash drives, external HDDs/SSDs, and other peripherals.

9: Is driver installation required?
A: For most modern operating systems (Windows 10/11, macOS, Chrome OS), the dock is plug-and-play with no drivers needed.

10: Can I use all the ports at the same time?
A: Yes, you can use HDMI, USB, Ethernet, and charging simultaneously, depending on the power and bandwidth limitations of your USB-C host port.
 

Product Description

Upgrade your workspace with this high-performance USB-C™ docking station, designed for productivity and convenience. Effortlessly connect a single 4K display or dual 2K monitors via HDMI™, and enjoy crystal-clear visuals. Featuring USB-C™ Power Delivery 2.0, it charges your connected devices while you work.

Stay connected with two SuperSpeed USB™ 3.0 ports, offering data transfer rates up to 5 Gbps—10x faster than USB™ 2.0. Hot-swappable functionality allows you to add or remove monitors without rebooting. Plus, the integrated Gigabit Ethernet port ensures fast and reliable network access for seamless online performance.

Dual Display HDMI™ 4K + 2K

Allows you to add two additional monitors/displays to increase your efficiency at work through your USB-C™ port. Extend your visual workplace with excellent dual-video HDMI™.

Power Delivery

Charge your laptop/cellphone, connect multiple peripherals and transfer data at the same time.

Technical Details