Shipping Policy

Shipping Policy

At Computronics Multivision Pvt Ltd, we are committed to delivering your orders in a timely, reliable, and transparent manner. This Shipping Policy outlines our shipping charges, delivery timelines, processing times, and other important details to help you make informed purchasing decisions.

Order Processing Time

• All orders are processed within 1–2 business days after successful payment confirmation.

• Orders are not shipped or delivered on Sundays or public holidays.

• In case of high order volumes, processing may take an additional business day. Customers will be notified of any significant delays.

Shipping Charges

• Standard Shipping (India):

  • Shipping charges are calculated at checkout based on the delivery location, package weight, and order value.

  • Any applicable shipping fee will be clearly displayed before you complete your purchase.

• Free Shipping (if applicable):

  • Free shipping offers, if available, will be mentioned on the product page or during checkout and may be subject to minimum order value or promotional conditions.

Estimated Delivery Time

• Domestic Orders (India):

  • Estimated delivery time is 3–7 business days after dispatch, depending on the destination.

• Delivery times may vary due to factors beyond our control, such as courier delays, weather conditions, or regional restrictions.

Shipping Partners

• We use reliable third-party courier and logistics partners to ensure safe and timely delivery of your products.

• Tracking details will be shared via email or SMS once your order has been shipped.

Delivery Areas

• We currently ship to most locations across India.

• If your location is not serviceable by our courier partners, our support team will contact you to discuss available options.

Delays and Exceptions

• While we strive to meet delivery timelines, delays may occasionally occur due to unforeseen circumstances.

• Computronics Multivision Pvt Ltd is not responsible for delays caused by courier partners, incorrect shipping addresses, or force majeure events.

Damaged or Lost Shipments

• If your order arrives damaged or appears to be tampered with, please contact us within 48 hours of delivery with photos and order details.

• In the rare event of a lost shipment, we will coordinate with the courier partner and provide a resolution as per our internal policies.

Contact Information

For any shipping-related questions or concerns, please contact our customer support team through the contact details provided on our website